Frequency Asked Questions

  • Do I have to register to become a member before selecting products?
    • No, you do not have to. However, GAL Time Store has special offer for members.
  • How to order?
    • Please click here to gain information.
  • Can I login if I forgot my password?
    • Click “Login/Register” → type your email → click “Forgot Password” → click the link sent to your email from GAL Time → set a new password
  • What is Order Number?
    • ORDER ID is a random reference number you received after making an order. Be sure to write down this numbers as you need them for payment confirmation and order tracking.
  • How can I communicate with the customer service?
    • You may contact us via whatsapp +628989106969, email support@galtime.co.id, or fill the contact form here.